PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Kettle Yarn Co.

DEVICE INFORMATION

In order to run smoothly, when you visit the website the site automatically collects certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the website, it collect information about the individual web pages or products that you view, what websites or search terms referred you to us, and information about how you navigate the site. This automatically-collected information is referred to as Device Information.
It collects Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

The site uses Device Information to help screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise the website (for example, by generating analytics about how our customers browse and interact and to assess the success of our marketing and advertising).

ORDER INFORMATION

When you make a purchase on the website some of your personal details – your name, billing address, shipping address, email address and phone number – are recorded. This information is referred to as Order Information.

Order Information is used to fulfil any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, Order Information is used to:

– Communicate with you
– Screen orders for potential risk or fraud
– Provide you with information or advertising relating to products or services (when in line with your preferences)

In exceptional circumstances your Device and Order Information may need to be shared to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information received, or to otherwise protect our rights.

PAYMENT INFORMATION

The payment gateway is secure and when placing an order online, your card details are processed by an independent payment service provider. I do not keep any of your personal payment information.

DATA RETENTION

When you place an order through the Site, your Order Information is maintained for my records.

DO NOT TRACK

Please note that I do not alter our data collection when I see a Do Not Track signal from your browser.

If you are a European resident, you have the right to access personal information I hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact me through address supplied below.

If you are a European resident, note that I am processing your information in order to fulfil contracts I might have with you (for example if you make an order through the Site), or otherwise to pursue legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

CHANGES

I may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT ME

For more information about our privacy practices, if you have questions,  please contact me by e-mail at kettleyarnco@gmail.com.